Flux Bridge Gifts Logo Flux Bridge Gifts
  • Home
  • About
  • Services
  • Reviews
  • Blog
  • Contact

Terms of Service

Last updated: 22 July 2025

1. Introduction

Welcome to Flux Bridge Gifts. These Terms of Service ("Terms") govern your use of our website at flux-bridge.com (the "Service") operated by Flux Bridge Gifts ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

3. Description of Service

Flux Bridge Gifts provides an online platform for the sale of gifts, accessories, and related products. We offer:

  • Online gift boutique services
  • Bespoke gift curation
  • Gift delivery services
  • Gift wrapping and personalisation
  • Customer consultation services

4. User Accounts

4.1 Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

4.2 Account Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised use
  • Accept responsibility for all activities under your account

5. Orders and Payment

5.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.

5.2 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. We reserve the right to correct any pricing errors.

5.3 Payment

Payment is due at the time of order. We accept major credit cards, debit cards, and other payment methods as displayed on our website. All payment information is processed securely through third-party payment processors.

6. Shipping and Delivery

6.1 Delivery Areas

We deliver throughout the United Kingdom and selected international destinations. Delivery charges and timeframes vary by location and service selected.

6.2 Delivery Times

Estimated delivery times are provided as guidance only and are not guaranteed. We are not liable for delays caused by circumstances beyond our control.

6.3 Failed Deliveries

If a delivery fails due to incorrect address information provided by the customer or unavailability at the delivery address, additional charges may apply for re-delivery.

7. Returns and Refunds

7.1 Return Policy

You may return most items within 14 days of delivery for a full refund, provided they are in original condition. Personalised or bespoke items cannot be returned unless faulty.

7.2 Return Process

To initiate a return, contact our customer service team. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly supplied.

7.3 Refund Processing

Refunds will be processed within 14 days of receiving the returned item, using the original payment method.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Flux Bridge Gifts and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

9. User Content and Conduct

9.1 User Content

Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for content that you post to the Service.

9.2 Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit unlawful acts
  • To violate any international, federal, provincial, or state regulations or laws
  • To transmit or procure sending of any advertising or promotional material
  • To impersonate or attempt to impersonate the Company, employees, other users, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

11. Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this website and its contents
  • Does not warrant that the website will be constantly available or available at all
  • Makes no representations or warranties regarding the accuracy or completeness of information

12. Limitation of Liability

In no case shall Flux Bridge Gifts, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, punitive, consequential, or special damages arising out of or related to your use of the Service.

Our total liability to you for any damages arising out of or related to these Terms or the Service shall not exceed the amount paid by you to us in the 12 months preceding the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Flux Bridge Gifts and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

14. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

15. Governing Law

These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: +44 20 7946 0958

Post: Flux Bridge Gifts
42 Regent Street
Mayfair, London W1B 5AS
United Kingdom

18. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

19. Waiver

No waiver by the Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

Flux Bridge Gifts Logo

Creating memorable moments through exceptional gifts since 2015.

Quick Links

  • About Us
  • Our Services
  • Blog
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

Contact Info

42 Regent Street, Mayfair
London W1B 5AS

+44 20 7946 0958

[email protected]

© 2025 Flux Bridge Gifts. All rights reserved.